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fb77pro Live / Mobile
YOUR DATA MATTERS

fb77pro Privacy Policy: How We Handle Your Information

fb77pro is clear about what data we collect, why we collect it, and how it connects to your account, wallet activity and browsing on our platform. Access to our services depends on your local law and eligible regions — this policy sets out your rights and our obligations wherever that applies.

  • Account data protection
  • bKash, Nagad, Rocket wallet context
  • Your right to review records
  • Bangladesh-aware data handling
POLICY SCOPE NOTICE

What This Privacy Policy Covers and How It Works

This policy applies to every interaction you have with fb77pro — from the moment you open the registration page, through account verification, wallet funding via bKash, Nagad or Rocket, to every session you start on a game or sportsbook market. We collect information in three broad ways: data you give us directly when filling in account fields, data generated automatically by your device and browser during a session, and data we receive from payment processors when you confirm a transaction through a local wallet. We store your account details, transaction records and session logs to operate the platform correctly, to verify your identity against the details you submitted, and to respond to any support request you raise through our published contact routes. We do not sell your personal data to third parties for marketing purposes. Retention periods follow the obligations that apply in your eligible region — we keep records for as long as they are required under applicable rules, then remove or anonymise them. If you use a bKash, Nagad or Rocket wallet to fund your account, the payment processor handling that transaction has its own privacy notice, which sits outside the scope of this policy. Our handling of cookies and session data is covered separately in the relevant section below.

  • bKash wallet transactions

  • Nagad payment records

  • Rocket transfer logs

  • Account verification data

  • Session and device data

INSIDE VERSUS OUTSIDE

What Falls Inside and Outside This Policy

Not every data point on your journey sits under fb77pro's direct control. Understanding the boundary helps you know exactly where to direct a query — whether that is to us or to a third-party service you accessed through our platform. Availability of certain services depends on your local law and eligible regions.

  • Account Access Data

    Login credentials, email address, phone number and the verification details you submit when opening or updating your fb77pro account are fully within this policy. You can request a review or correction of this data through our support route at any time.

  • Transaction Records

    Records of deposits and withdrawals processed through your account wallet — including references to bKash, Nagad or Rocket payment steps — are held by us. The payment processor's own data handling sits outside this policy; check their published notice for those details.

  • Site Content and Session Logs

    Pages you visit, games you open and the session timestamps logged by our platform are covered here. This data is used to keep your account working correctly, to serve the right content to your device and to investigate any technical issue you report.

  • Third-Party Services

    If you navigate from fb77pro to an external link — including a wallet provider's app or a game studio's standalone site — their data practices are governed by their own policies. We do not control, audit or accept responsibility for how those third parties handle your information.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

Your account is the practical entry point for most of the rights this policy describes. When you log in, the account settings area shows the personal details we hold against your profile — name, contact information, linked wallet references — and lets you correct anything that has changed. If a detail cannot be edited directly through the account page, raise it through our support channel and we will action the correction once your identity is confirmed against the original submission. You can also ask us what data we hold, request that outdated or inaccurate records be updated, and ask questions about how long we keep specific categories of information. Exercising any of these rights does not affect your ability to keep using the platform, provided your account remains in good standing. Where your request involves data that also sits with a payment processor — for example a historical bKash or Nagad transaction — we will let you know which part of the query needs to go directly to that provider.

  • Review Your Records

    Log in and open the account settings page to see the personal details we hold. If something looks wrong, use the edit fields shown there or contact our support route to raise a correction request.

  • Correct Account Details

    Update your contact number, email address or linked wallet information directly in your account where the fields allow it. For changes that require identity re-verification, our support team will walk you through the steps shown in the account area.

  • Raise a Data Question

    If you want to know what specific data categories we hold, how long we keep them or why a particular piece of information was collected, send the question through our published support contact. We will respond with a factual account of what we have on file.

  • Request Support on Data Removal

    Where applicable rules in your eligible region allow it, you can ask us to remove or anonymise data that is no longer required. We will confirm what can be actioned and what must be retained under our legal obligations before proceeding.

REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about how fb77pro handles your data, want to exercise a right listed in this policy, or need to report a concern about your information, use one of the contact routes published on our platform. We do not invent operating hours or response commitments here — check the contact page for the current details shown there.

  • Live Chat Support

    Open the chat widget visible on the fb77pro site to reach our support team directly. This is the quickest route for account-level data questions, wallet reference queries and correction requests.

  • Email Contact

    Send a written data or privacy query to the email address listed on our published contact page. Include your registered account email so we can verify your identity before responding to the request.

  • Account Help Centre

    The help section inside your signed-in account area covers common data and privacy questions. Start there for standard queries about what we store, how to update details and what the account deletion process involves.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

fb77pro applies consistent data handling practices across every account on the platform. Cookies are used to keep your session active between pages, remember your device for faster login and measure which parts of the site are working correctly. You can manage cookie preferences through your browser settings — most modern mobile browsers on Android or iOS include controls for this in the privacy or site-settings menu. Account security relies on the credentials you set at registration; we encourage you to use a password that is not shared with other services and to verify that your contact details are current so that account recovery works correctly. We do not store payment card numbers or full wallet credentials — when you transact via bKash, Nagad or Rocket, the confirmation reference is logged but the full payment details remain with the processor. Data retention follows the rules applicable to your eligible region; when a retention period ends, records are removed or anonymised rather than kept indefinitely.

  • Cookie Management

    Session cookies keep your account active while you browse. Adjust preferences in your browser or mobile device settings. Disabling all cookies may affect how certain account pages and game lobby sections load on your device.

  • Account Security Steps

    Your password and registered contact details are the first line of protection for your account. Keep them current and avoid sharing credentials. If you suspect unauthorised access, contact support immediately through the published chat or email route.

  • Payment Data Handling

    When you use bKash, Nagad or Rocket to fund your account, we log the transaction reference and status — not the full wallet credentials. The payment processor holds those details under their own privacy framework, separate from this policy.

  • Data Retention and Removal

    We keep account and transaction data for as long as required by the rules applicable in your eligible region. Once the retention period ends, records are removed or anonymised. You can ask our support team what applies to your specific account data.

COMMON POLICY QUESTIONS

Privacy Policy Questions We Hear Most

These are the questions that come up most often when you want to understand how your data is handled, what your rights are and how to act on them through your fb77pro account.

What personal data does fb77pro collect when I open an account?

We collect the details you submit during registration — name, email, phone number and any verification information required — along with session data generated by your device and browser. Payment references from bKash, Nagad or Rocket transactions are also logged against your account record.

Does fb77pro share my data with other companies?

We do not sell your data to third parties for marketing. Data is shared only where it is required to process your payment through a wallet provider like bKash or Nagad, or where applicable rules in your eligible region require disclosure. Each of those parties handles data under their own published policy.

How do I see what data fb77pro holds about me?

Log in and open the account settings page — most of your profile data is visible there. For a full account of what we hold, including transaction and session records, send a written request to our support team via the published email or chat route, with your registered account email included.

Can I ask fb77pro to correct or delete my data?

Yes. Use the account settings fields to update contact details directly, or contact our support team for changes that need identity verification. For deletion requests, we will confirm what can be removed under the rules that apply to your eligible region and what must be retained under our legal obligations.

How does fb77pro handle cookies on mobile devices?

We use session cookies to keep your account active and to measure site performance. On mobile, you can manage these through your browser's privacy or site-settings menu. Turning off all cookies may affect how the account pages and game lobby load on your device.

Who do I contact if I have a concern about how my data is being used?

Reach our team via the live chat widget on the fb77pro site or through the email address on our published contact page. Include your registered account email so we can verify your identity before responding. The account help section inside your signed-in area also covers common data queries.